Whilst we will endeavour to send your goods as soon as possible, please be advised that due to the current Covid-19 situation our merchandise supplier, Royal Mail and courier services have advised that all customers should anticipate a much longer delivery time than normal.
Please can we remind you that since we re-opened, this has been under reduced working conditions and our supplier is now advising that:
Items will take around 7 working days to dispatch, so please allow a minimum of 2 weeks for your order to arrive in the UK. Embroidered items may take longer.
Items being delivered overseas also seem subject to longer delivery times. In some cases we have found items are taking at least 3 weeks to arrive in Europe.
We have therefore updated our postal options to include some tracked and courier options. Whilst these may cost more than the standard Royal Mail service, they may give you greater peace of mind that your order will arrive quicker and can be tracked if it doesn't arrive within the anticipated timescale.
Thanks for your patience and support. We hope that you are all staying safe during this difficult time and we will reduce these delivery times as soon as we possibly can.