Whilst we will endeavour to send your goods as soon as possible, please be advised that due to the current Covid-19 situation our merchandise supplier, Royal Mail and courier services have advised that all customers should anticipate a much longer delivery time than normal.
Please can we remind you that since we re-opened, this has been under reduced working conditions and our supplier has been advising that:
Items will take 12 working days to dispatch, so please allow a minimum of 3 weeks for your order to arrive. Embroidered items may take longer.
The items will then be subject to any extended Royal Mail delivery guidelines, so please allow a minimum of 3 weeks for your items to arrive.
Even though the UK postage options show Royal Mail 24, this does not mean your items will arrive in 24 hours. Once they leave the printer they are sent via the Royal Mail 24 service, but this is still operating around 24-48 hours longer than normal.
Thanks for your patience and support. We hope that you are all staying safe during this difficult time and we will reduce these delivery times as soon as we possibly can.